A real support desk, free to start.
Free help desk software with unlimited agents and unlimited tickets, and an AI copilot that drafts, tags and resolves alongside your team. No per-agent bill on any plan.
Works with the tools your team already uses
Support queues grow faster than teams.
Every new customer adds tickets. Hiring more agents is slow and expensive — and the repeat questions burn out the team you already have.
Repetitive tickets dominate
The same password, order and billing questions consume most of your queue.
Urgent is not the same as loud
A failed payout is a different animal from a question about where the export button lives.
Per-agent pricing punishes growth
A per-seat bill lands the month your team gets bigger, which is exactly the wrong month for it.
How MAXDESK works
One agent, deep in one job — it arrives already understanding queues and tickets, rather than needing the shape of it explained every morning.
Connect your channels
Email converts to tickets automatically, with per-workspace support addresses.
The desk triages itself
Automations run trigger, condition, action — no code, and no rules buried in someone’s head.
The copilot drafts and tags
Canned responses and a knowledge base keep answers consistent whoever is on shift.
You keep the approvals
Role-based access control and a full audit trail show what happened, when and why.
Everything MAXDESK gives you.
Email-to-ticket conversion
Per-workspace support addresses turn inbound mail into tracked tickets.
SLA management
Business-hours support with SLA tracking and escalations.
No-code automations
Trigger, condition, action — built by the people who run the desk.
Canned responses & knowledge base
Consistent answers that do not depend on who is on shift.
Live dashboard
Analytics and reporting on the queue as it moves.
Access control & audit trail
Role-based permissions and a full record of every action.
Works inside your existing stack.
MAXDESK connects to the channels and business tools you already run.
Enterprise-grade, by design.
MAXDESK runs on the same secure, GDPR-ready foundation as the entire MXG suite — with human approval controls and audit trails built in.
Talk to us about security & compliance →Simple pricing that scales with you.
Unlimited agents and unlimited tickets on every plan, including the free one. There is no per-agent fee.
A real support desk at no cost.
- Unlimited agents
- Unlimited tickets
- 3-month rolling history
- Carries supporting ads
For teams that want it clean.
- Everything in Free
- Custom branding
- 12-month history
- No ads
For teams putting AI to work.
- Everything in Pro
- AI agents
- 5,000 AI responses / month
- 24-month history
Run a real support desk this week.
Start on the free plan — unlimited agents, unlimited tickets, and no per-seat bill waiting round the corner.